Return and Refund Policy

At Datt Mediproducts Pvt. Ltd., your safety is our top priority. Due to the medical nature of our products, we follow a strict no-return and no-refund policy to maintain the highest standards of hygiene and product integrity.

1. No Returns or Refunds

We do not accept returns or offer refunds for any purchase made through our eShop.
This includes, but is not limited to:

Change of mind

Incorrect product ordered

Dissatisfaction with the product’s use or results

This policy helps ensure that all products remain unopened, uncontaminated, and safe for medical use.

2. Before You Order

We make every effort to ensure that:

Product descriptions, images, and usage instructions are accurate and clear

All essential information is available to help you make an informed purchase

We encourage customers to review all product details carefully before ordering.

If you are unsure or have questions, our team is here to assist.

Contact us at: online@dattmedi.com

3. Damaged or Defective Products

In the rare event that you receive a damaged or defective item:

Please notify us immediately upon receipt

We may request photographs or supporting documents to assess the issue

Genuine concerns will be handled fairly, with a solution offered based on the situation

Our objective is to address valid issues while upholding our hygiene and safety commitments.

4. We're Here to Help

We appreciate your understanding and cooperation with our hygiene-first policy.
At Datt Mediproducts, your health and well-being guide every decision we make. Our goal is to ensure you receive trusted, high-quality wound care products that meet the strictest safety standards.

For further assistance, please contact:
Email: online@dattmedi.com
Phone: +91-98106 33482

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