At Datt Mediproducts, we are committed to providing our customers with high-quality wound care products that meet or exceed industry standards. This policy outlines our guidelines and procedures for ensuring the quality of our products.

Product Sourcing

We are manufacturers that have a proven track record of producing high-quality products. We conduct thorough research and exercise due diligence to ensure that the products we offer are safe, effective, and meet all relevant regulatory requirements.

Product Testing

We conduct rigorous testing on all products before offering them for sale on our eCommerce shop. We test for quality, effectiveness, and safety to ensure that our customers receive only the best products.

Product Certification

We require that all products we sell meet or exceed relevant regulatory requirements and certifications. We only sell products that have been certified by recognized regulatory bodies, such as the ISO in India. All our products are clinically tested and duly approved by the concerned authorities.

Product Recalls

In the rare event that a product we sell is found to be defective or potentially harmful, we will immediately initiate a product recall and notify all affected customers. Such costs of recalling any product shall be borne by us.

Customer Feedback

We welcome feedback from our customers regarding the quality of our products. We use customer feedback to continuously improve the quality of our products and services. Customers can share their feedback at online@dattmedi.com.

At Datt Mediproducts, we are committed to providing our customers with high-quality wound care products that meet or exceed industry standards. This product quality policy is designed to provide transparency and assurance to our customers. If you have any questions or concerns about our policy, please do not hesitate to contact us.

At Datt Mediproducts, we are committed to providing our customers with a safe, secure, and convenient online shopping experience. This policy outlines our guidelines and procedures for payment processing.

Accepted Payment Methods

We accept the below payment methods for online orders:

All kinds of credit and debit cards: We accept Visa, Mastercard, Platinum, and Discover.

Payment Security

We use industry-standard encryption technologies to ensure that your payment information is secure and protected. We do not store your payment information on our servers. Our payment gateway partner, which is PCI-compliant and employs the most recent security standards to safeguard your payment information, handles all aspects of payment processing.

Sales Tax

We are required to collect sales tax on all orders shipped to addresses within India. The sales tax amount will be calculated and displayed during the checkout process.

Order Confirmation

Once you have completed the checkout process and your payment has been processed successfully, you will receive an order confirmation email. The email will include a summary of your order, including the products purchased, the total amount charged, and the shipping address.

Payment Disputes

If you have any concerns or disputes related to your payment, please contact us immediately on  online@dattmedi.com. We will work with you to resolve any issues as quickly and fairly as possible.

At Datt Mediproducts, we take the security of our customers’ personal and financial information very seriously. This policy outlines our guidelines and procedures for maintaining the security of our eCommerce shop.

Data Collection and Storage

We collect and store certain information about our customers, such as name, address, email address, and payment information, in order to process and fulfill orders. We do not collect or store any sensitive information, such as social security numbers or driver’s license numbers.

We use industry-standard encryption technologies to protect all data transmitted between our customers’ devices and our servers. All data is stored on secure servers located in data centers with strict physical and digital security measures.

Payment Processing

We use a third-party payment gateway provider that is PCI-compliant and uses the latest security protocols to protect our customers’ payment information. We do not store any payment information on our servers.

Password Security

All customer account passwords are encrypted and stored securely on our servers. We do not store passwords in plain text. We require that all customers create strong passwords that are at least 8 characters long and contain a mix of upper- and lower-case letters, numbers, and symbols.

Data Breach Response Plan

In the unlikely event of a data breach, we will notify all affected customers as soon as possible and take all necessary steps to mitigate the damage. We will work closely with law enforcement agencies and forensic investigators to determine the cause of the breach and implement measures to prevent future breaches.

Shipping Methods

We offer shipping methods to meet the needs of our customers. The available shipping methods may vary depending on the shipping address, the weight and size of the products, and the shipping carrier. The available shipping methods will be displayed during the checkout process based on the customer’s pincode.

Shipping Times

We strive to process and ship all orders as quickly as possible. We typically process orders as per shipping standards upon receiving them. The estimated shipping times for each shipping method are as follows:

Standard Shipping: 3-7 business days

Expedited Shipping: 2-3 business days

Please note that these are estimated shipping times and are not guaranteed. Delays may occur due to unforeseen circumstances, such as weather conditions or carrier delays.

Shipping Costs

Shipping costs are calculated based on the shipping method selected, the weight and size of the products, and the shipping address. The shipping costs will be displayed during the checkout process. We offer free standard shipping on all orders above INR 2500.00 exclusive of taxes.

Shipping Restrictions

We currently ship only within India. We do not ship to P.O. boxes or APO/FPO addresses. Some products may be restricted from shipping to certain states due to state regulations. We will inform you during the checkout process if any restrictions apply to your order.

Delivery Confirmation

We will send you a shipping confirmation email with a tracking number once your order has been shipped. You can use the tracking number to track the delivery status of your order.

At Datt Mediproducts, we are committed to delivering high-quality wound care products to our customers in a timely and reliable manner. This shipping policy is designed to make the shipping and delivery process as transparent and convenient as possible. If you have any questions or concerns about our policy, please do not hesitate to contact us at  online@dattmedi.com.

At Datt Mediproducts (www.dattmedi.com/eshop), it is important for us to maintain the highest standards of safety and hygiene for our customers. Due to the nature of our products and the importance of maintaining the integrity of the medical products, we regret to inform you that we do not accept returns or offer refunds on any purchases made through our online store.

We understand that some customers may wish to return or exchange their products due to various reasons, such as a change of mind or dissatisfaction with the product. However, to ensure the safety and quality of our medical products, we are unable to accept returns or offer refunds for any reason.

We take great care to ensure that all of our products are accurately described and displayed on our website, and we encourage customers to review the product information carefully before making a purchase. If you have any questions or concerns about a specific product, please do not hesitate to contact us prior to making your purchase at online@dattmedi.com and we will be happy to assist you.

In the unlikely event that a product you receive is damaged or defective, please contact us immediately, and we will work with you to resolve the issue. We may request photos or other documentation to verify the issue and determine the best course of action.

We appreciate your understanding and cooperation in this matter. Our top priority is always the health and well-being of our customers, and we are committed to providing high-quality medical products that meet the highest standards of safety and efficacy.

At Datt Mediproducts, we are committed to ensuring that our eCommerce shop selling wound care products is fully compliant with all applicable laws and regulations. We take our responsibility to provide safe and effective products to our customers seriously and have developed this compliance policy to guide our operations.

Product Compliance

All the wound care products we sell on our eCommerce shop meet the necessary regulatory requirements for their sale and distribution in the markets we serve. Our products are sourced from reputable manufacturers who are certified to comply with the relevant regulations and standards. We ensure that all our products are properly labeled with relevant warnings, instructions, and usage information. All the products clinically tested and duly approved by the concerned authorities.

Customer Privacy

We take customer privacy seriously and adhere to all applicable data protection laws and regulations. We collect only the minimum personal data required to process customer orders, and we do not share this data with any third-party service providers or partners. All customer data is stored securely and is not accessible to anyone who does not have the necessary permissions.

Secure Payments

We use industry-standard payment processing systems to ensure that all transactions on our eCommerce shop are secure. We do not store any payment information on our servers and rely on the payment processor to manage this information securely.

Shipping and Delivery

We take all necessary steps to ensure that our products are shipped and delivered safely and promptly. We work with reputable shipping partners who comply with all applicable regulations and standards for the transportation of wound care products.

Reporting Compliance Concerns

We encourage our customers and employees to report any compliance concerns or violations that they observe. All reports will be taken seriously and will be investigated promptly. We will take appropriate corrective actions to address any concerns or violations.

At Datt Mediproducts, we are committed to complying with all applicable laws and regulations and providing safe and effective wound care products to our customers. This compliance policy is intended to guide our operations and ensure that we maintain the highest standards of integrity and ethics.

PRIVACY POLICY

At Datt mediproducts(www.dattmedi.com/eshop), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This privacy policy outlines the types of personal information we collect, how we use that information, and the choices you have regarding your personal information.

What Information We Collect

We collect personal information such as your name, email address, phone number, shipping and billing address, payment information, and other information necessary to process your order. We may also collect information about your device and browsing activity, including IP address, browser type, and referring URLs.

How We Use Your Information
We use your personal information to process your orders, provide customer support, communicate with you about your order, and send you marketing communications if you have opted-in to receive them. We may also use your information for analytical purposes to improve our eCommerce shop and marketing efforts.

How We Protect Your Information
We use industry-standard security measures to protect your personal information, including SSL encryption and secure payment gateways. We store your personal information only for as long as necessary to provide you with our services, and we take reasonable measures to dispose of personal information that is no longer needed.

Sharing Your Information
We may share your personal information with our trusted third-party service providers, such as payment processors and shipping providers, to process your orders and provide you with our services. We may also share your information as required by law, to protect our legal rights, or to prevent fraud or illegal activities.

Your Choices
You have the right to access, update, and delete your personal information. You can also opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails. If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at support@dattmedi.com.

Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated Privacy Policy on our website and notify you of any material changes.

Terms and Conditions

Welcome to Datt Medi eCommerce Shop. These terms and conditions govern your use of our website and your purchase of products from our online store. By using our website or purchasing products from us, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use our website or purchase products from us.

Products and Ordering

We offer a variety of wound care products for sale on our website. All products are subject to availability, and we reserve the right to limit the quantity of products we sell to any individual or entity. When you place an order on our website, you agree to provide accurate and complete information about yourself, including your name, address, and payment information. You also agree to comply with all applicable laws and regulations when using our website.

Pricing and Payment
All prices displayed on our website are in US dollars and are subject to change without notice. We accept payment by credit card, PayPal, and other payment methods as indicated on our website. By submitting your payment information, you authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.

Shipping and Delivery
We ship our products to the address you provide during the checkout process. We offer shipping options and estimated delivery times on our website, but we do not guarantee delivery dates or times. You are responsible for ensuring that the shipping address you provide is accurate and complete. We are not responsible for any delays or damages caused by delivery carriers.

Returns and Refunds
We accept returns of unopened and unused products within 30 days of purchase, subject to our return policy. If you are not satisfied with your purchase, please contact us at support@dattmedi.com to initiate a return. We will provide you with instructions on how to return your products and issue a refund, minus any applicable shipping fees. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or use any content on our website without our prior written consent.

Disclaimer of Warranties
We make no representations or warranties of any kind, express or implied, regarding our website or products. We do not guarantee the accuracy, completeness, or reliability of any information on our website, and we are not responsible for any errors or omissions. We are not liable for any damages arising from your use of our website or products.

Limitation of Liability
In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any and all claims arising from your use of our website or products shall not exceed the total amount of your purchase.

Governing Law and Dispute Resolution
These terms and conditions shall be governed by and construed in accordance with the laws of the state of [insert state]. Any disputes arising from your use of our website or products shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.